PRIVACY POLICY
PRIVACY POLICY
Embedded Files
This Privacy Policy and Terms of Service are tailored for Kerr Strength, ensuring compliance with Australian Consumer Law and the Privacy Act 1988.
Privacy Policy for Kerr Strength
This Privacy Policy describes how Kerr Strength collects, holds, uses, and discloses personal information. We are committed to protecting your privacy and handling your sensitive health data with the highest level of care.
1. Types of Information Collected
To provide effective and safe coaching, we collect:
1. Types of Information Collected
To provide effective and safe coaching, we collect:
Personal Identity: Name, date of birth, and contact details.
Health & Fitness Data: Medical history, physical limitations, current fitness levels, heart rate, weight, and body measurements.
Lifestyle & Nutrition: Dietary habits, sleep patterns, and stress levels.
Payment Information: Processed securely via our third-party billing providers.
2. Collection of Sensitive Information
Health information is classified as "sensitive information" under the Privacy Act. We only collect this with your explicit consent (typically provided during your initial consultation or through our client portal) and use it solely to design safe and effective training programs.
2. Collection of Sensitive Information
Health information is classified as "sensitive information" under the Privacy Act. We only collect this with your explicit consent (typically provided during your initial consultation or through our client portal) and use it solely to design safe and effective training programs.
3. How We Use Your Data
3. How We Use Your Data
To create personalised exercise and nutrition plans.
To monitor progress and adjust coaching strategies.
To communicate regarding sessions, programming, and Challenges.
To process payments and manage your membership or subscription.
4. Disclosure to Third Parties
4. Disclosure to Third Parties
We do not sell your data. We may share information with:
Fitness Software Providers: Apps used for programming and habit tracking.
Health Professionals: Only if you request us to coordinate with your physiotherapist, GP, or dietitian.
Legal Requirements: If required by law or to protect against injury/liability.
5. Data Security
Your information is stored digitally on secure, password-protected platforms. We take reasonable steps to ensure your data is protected from unauthorized access or disclosure.
5. Data Security
Your information is stored digitally on secure, password-protected platforms. We take reasonable steps to ensure your data is protected from unauthorized access or disclosure.
6. Access and Correction
You may request access to the personal information we hold about you or ask for corrections at any time by contacting us directly.
6. Access and Correction
You may request access to the personal information we hold about you or ask for corrections at any time by contacting us directly.
Contact Us
For any questions regarding these documents, please contact:
Contact Us
For any questions regarding these documents, please contact:
Kerr Strength
tyson@kerrstrength.com.au
Above the Kitchens, 5034/19 Robina Town Centre Dr, Robina QLD 4226
TERMS OF SERVICE
TERMS OF SERVICE
Terms of Service for Kerr Strength
By engaging in personal training, online coaching, or participating in a Kerr Strength challenge, you agree to the following terms and conditions.
Terms of Service for Kerr Strength
By engaging in personal training, online coaching, or participating in a Kerr Strength challenge, you agree to the following terms and conditions.
1. Training and Health Waiver
1. Training and Health Waiver
Physical Readiness: You acknowledge that exercise carries inherent risks. You represent that you are in good physical condition and have no medical reason or impairment that would prevent you from safely participating in an exercise program.
Medical Clearance: We strongly recommend obtaining a medical clearance from a doctor before starting a new fitness regime.
Assumption of Risk: You voluntarily assume all risks of injury and waive any claims against Kerr Strength for injuries or health complications arising from your participation.
2. Payment and Subscriptions
2. Payment and Subscriptions
Fees: All fees for personal training, programming, or challenges must be paid in advance.
Automatic Renewals: If you are on a recurring subscription, fees will be deducted automatically unless cancelled in accordance with our notice period.
Price Adjustments: Kerr Strength reserves the right to adjust pricing with 30 days’ notice.
3. Cancellations and Rescheduling
3. Cancellations and Rescheduling
24-Hour Policy: For 1-on-1 sessions, we require at least 24 hours' notice for cancellations or rescheduling. Cancellations within this window will result in the session being forfeited or a full fee being charged.
Online Coaching: Minimum commitment periods apply as per your specific agreement. Early termination may incur a cancellation fee.
4. Challenges and Programs
4. Challenges and Programs
Specific Terms: Seasonal events (e.g., the Mid-Year Challenge) may have unique start dates and non-refundable entry fees.
Results: While we provide the tools and expertise, results are dependent on individual effort, consistency, and adherence to the program.
5. Conduct and Community
We maintain a respectful and supportive environment. Kerr Strength reserves the right to terminate services immediately if a client engages in harassment, bullying, or disrespectful behaviour toward staff or other community members.
5. Conduct and Community
We maintain a respectful and supportive environment. Kerr Strength reserves the right to terminate services immediately if a client engages in harassment, bullying, or disrespectful behaviour toward staff or other community members.
6. Intellectual Property
All training programs, educational materials, and nutrition guides provided are the intellectual property of Kerr Strength and are for your personal use only. Distribution or reproduction of these materials is strictly prohibited.
6. Intellectual Property
All training programs, educational materials, and nutrition guides provided are the intellectual property of Kerr Strength and are for your personal use only. Distribution or reproduction of these materials is strictly prohibited.
Contact Us
For any questions regarding these documents, please contact:
Contact Us
For any questions regarding these documents, please contact:
Kerr Strength
tyson@kerrstrength.com.au
Above the Kitchens, 5034/19 Robina Town Centre Dr, Robina QLD 4226
Page updated
Report abuse